Call Center (Careline)
PT Coway International Indonesia
Date Posted: 12 August 2020
Applied: 1539 Applicants
- Coway Headquarter
- Competitive
- Customer Service
- Entry Level / Staff, Senior Staff
- 1
- All
- Bachelor's Degree
Sequis Tower Lt. 17, Jl. Jend. Sudirman Kav. 71, RT / RW 005/003
Requirements
- Minimum of a Bachelor’s degree
- Understanding at Customer Service / Call Center Process
- Customer Trend and Interest
- Minimum 1 years of working experience in Operational Division
- Minimum of 1 years as Customer Service / Call Center Agent
- Communication / Interpersonal
- Customer Service Attitude
- Product Knowledge & Update
- Problem Solving
- Ideas and Creativity
Responsibilities
- Service channel that receives information, requests and customer complaints
- Update customer data precisely according to the needs of the system
- Conduct a survey of customer satisfaction for the process / service provided
- Preparing customer data needed related to operation carried out by the CS Division
- Customer Survey result
- Support for CS Division Improvement and education plan related Company requirement
- Careline Staff Daily, Weekly and Monthly Report
- Customer handling Quality Control
- Product Term and Condition update
- Company policy that is running
About the Company
Headquarters
South Jakarta
Size
Benefit
- -
Dress Code
Office Hour
12:00 AM - 12:00 AM
Industry
Not specified
Company Summary
Link Barcode
https://karir.com/opportunities/1285059
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