Call Center (Careline)

PT Coway International Indonesia
Date Posted: 12 August 2020
Applied: 1539 Applicants
  • Coway Headquarter
  • Competitive
  • Customer Service
  • Entry Level / Staff, Senior Staff
  • 1
  • All
  • Bachelor's Degree

Sequis Tower Lt. 17, Jl. Jend. Sudirman Kav. 71, RT / RW 005/003

Requirements

  • Minimum of a Bachelor’s degree
  • Understanding at Customer Service / Call Center Process
  • Customer Trend and Interest
  • Minimum 1 years of working experience in Operational Division
  • Minimum of 1 years as Customer Service / Call Center Agent
  • Communication / Interpersonal
  • Customer Service Attitude
  • Product Knowledge & Update
  • Problem Solving
  • Ideas and Creativity


Responsibilities

  • Service channel that receives information, requests and customer complaints
  • Update customer data precisely according to the needs of the system 
  • Conduct a survey of customer satisfaction for the process / service provided
  • Preparing customer data needed related to operation carried out by the CS Division
  • Customer Survey result
  • Support for CS Division Improvement and education plan related Company requirement
  • Careline Staff Daily, Weekly and Monthly Report
  • Customer handling Quality Control
  • Product Term and Condition update
  • Company policy that is running


About the Company

Headquarters
South Jakarta
Size
Benefit
    -
Dress Code
Office Hour
12:00 AM - 12:00 AM
Industry
Not specified
Company Summary

Link Barcode

karir.com/opportunities/1285059


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